FAQs
A Corporate Action is an activity initiated by a company, which affects the nature and/or quantity of stocks that you hold in the company. Some actions may require a response from you while others may not. It is important that you understand how a particular Corporate Action may affect your holding(s).
There are numerous types of Corporate Actions. The main ones include:
· Dividends
· Takeovers
· Rights Issues
· Bonus Issues
· Conversion
· Warrants
· AGM/EGM Meeting
Conversion Request (Two Types; Conversion near to maturity & Early Conversion)
| Conversion to Ordinary Shares (Conversion near to maturity/expiry date of securities) |
| Mode of Request to Rakuten Trade |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform for conversion with the condition that Warrant Shares, Preference Shares, and Loan Stock must be ready and available in Rakuten Trade CDS Account. 2. Hereby confirm that after the submission of this Notice of Conversion to the Company, I/We (shareholder) shall not dispose, transfer, charge or in any way deal with the ICPS intended for the conversion rights herein, until the conversion is completed by the debiting of the ICPS from my/our (shareholder) CDS Account or the conversion is rejected by the Company, whichever shall be applicable. |
| Processing Time |
|
1.For conversion request near to maturity/expiry date of securities, Rakuten Trade will send out applications to registrar Two (2) Market Days before registrar closing date. 2. The Registrar shall within Eight (8) Market Days (or such other period as may be prescribed by Bursa Securities) to credit the New Shares to client’s CDS account. |
| Deadline to submit application |
|
1. Application must be submitted BEFORE the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to subscribe the corporate actions at Rakuten Trade platform 2. Rakuten Trade will send an email notification to require client to act/subscribe such conversion request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a conversion request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website at www.bursamalaysia.com 2. Rakuten Trade will dispatch to registrar latest at Two (2) Market Days before registrar closing date. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify give instructions to Rakuten Trade - Or fails to confirmed on correct quantity/amount submitted to Rakuten Trade - Or fails to submit before Rakuten Trade Deadline. - The subcription page is only available for one time submission only. - All manual request is subjected to management approval and client shall follow the timeline given for the exceptional handling. A flat handling fee of RM20 for each request of manual subscription/handling of corporate action. 3.a. Your submitted corporate action application via Rakuten Trade online portal shall be deemed as finalized instruction by you to Rakuten Trade. Amendment after submission of corporate action is prohibited. 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days (or such other period as may be prescribed by Bursa Securities) for registrar to process the request subject to company announcement |
| Conversion to Ordinary Shares (Early Conversion) |
| Mode of Request to Rakuten Trade |
|
1. Client to give manual written instructions to notify Rakuten Trade for conversion request with the condition that Warrant Shares, Preference Shares, and Loan Stock must be ready and available in Rakuten Trade CDS Account. 2. Hereby confirm that after the submission of this Notice of Conversion to the Company, I/We (shareholder) shall not dispose, transfer, charge or in any way deal with the ICPS intended for the conversion rights herein, until the conversion is completed by the debiting of the ICPS from my/our (shareholder) CDS Account or the conversion is rejected by the Company, whichever shall be applicable. |
| Processing Time |
|
1. Cutoff time for early conversion request is 3PM. Any request thereafter will be processed next Market Day. 2. Conversion request will only be initiated One (1) Market Day after Rakuten Trade’s Deadline upon successful submission of the application. 3. Conversion request will take Fourteen (14) Market Days or more (subject to share registrar processing time, as it involved 3rd party) for it to be reflected in client’s CDS Account. |
| Deadline to submit application |
|
1. Application must be submitted BEFORE the Rakuten Trade’s Deadline. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Client to give manual written instruction to notify Rakuten Trade 2. Rakuten Trade will send an email notification to require client to act/subscribe such conversion request at “Corporate Action Subscription” page at member’s web site. 3. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a conversion request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website at www.bursamalaysia.com 2. Rakuten Trade requires at least Fourteen (14) Market Days (subject to share registrar processing time, as it involved 3rdparty) to process application and send to registrar before registrar’s deadline 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify/ give instructions to Rakuten Trade - Or fails to confirmed on correct quantity/amount submitted to Rakuten Trade - Or fails to submit the instruction before Rakuten Trade’s Deadline. - The subcription page is only available for one time submission only. - All manual request is subjected to management approval and client shall follow the timeline given for the exceptional handling. A flat handling fee of RM20 for each request of manual subscription/handling of corporate action. 3.a. Your submitted corporate action application via Rakuten Trade online portal shall be deemed as finalized instruction by you to Rakuten Trade. Amendment after submission of corporate action is prohibited. 4. The maturity date of the securities and its settlement mode as stated in the corporate announcement. 5. It takes about 8 to 14 Market Days for registrar to process the request subject to company announcement |
How do I respond to a corporate action - Part Two - Dividend Reinvestment Plan, Rights Subscription, Take Over Offer
| Mode of Request to Rakuten Trade |
| Dividend Reinvestment Plan/Rights subscription/Take Over Offer will be available at “Corporate Action Subscription” page at member’s web site. |
| Deadline to submit application |
|
1. Application must be submitted BEFORE the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 2. Deadline is stated in both email notification and “Corporate Action Subscription” page at member’s web site. |
| How to apply |
|
1. Rakuten Trade will send an email notification to require client to act/subscribe such Dividend Reinvestment Plan or Rights Subscription or Take Over Offer request at “Corporate Action Subscription” page at member’s web site. 2. Client to act/subscribe at member's page website |
| Things to note |
|
1. Rakuten Trade’s Deadline for a Dividend Reinvestment Plan or Rights Subscription or Take Over Offer request is stated in both email notification and “Corporate Action Subscription” page at member’s website. The Registrar Deadline can be found in Corporate Announcement on Bursa Malaysia’s website at www.bursamalaysia.com 2. Application must be submitted BEFORE the Rakuten Trade’s Deadline to ensure Rakuten Trade has sufficient processing time. 3. Rakuten Trade shall not be responsible for any claims/losses incurred if the client: - Fails to notify or give instructions to Rakuten Trade - Or fails to confirmed on correct quantity/amount submitted to Rakuten Trade -Or fails to submit application before Rakuten Trade Deadline - The subcription page is only available for one time submission only - All manual request is subjected to management approval and client shall follow the timeline given for the exceptional handling. A flat handling fee of RM20 for each request of manual subscription/handling of corporate action 3.a. Your submitted corporate action application via Rakuten Trade online portal shall be deemed as finalized instruction by you to Rakuten Trade. Amendment after submission of corporate action is prohibited. 4. [IMPORTANT] RakuMargin member is not allowed to apply Rights Issue Excess Application 5. [IMPORTANT] Rakuten Trade will only process based on entitlement basis for RakuMargin client. Rakuten Trade will not process right issue subscription which resulted from the rights shares bought from the market at RakuMargin account. |
| No. | General Date as stipulated by Bursa Malaysia | Description |
|
1 |
Announcement date |
Date a Corporate Announcement is made on Bursa Malaysia |
|
2 |
Listing date |
Listing date of the new securities |
|
3 |
Maturity date |
Maturity date of the securities |
|
4 |
Date payable/payment date |
Date the stock dividends is scheduled to be paid as a result of the Corporate Action |
|
5 |
Ex-date |
The date when the stock reflects the adjusted price after it has undergone certain corporate actions. To receive the necessary entitlements in line with a corporate action, you must purchase the stock before the ex-date to be entitled to dividends, bonus shares or rights attached to the share. |
|
6 |
Date for commencement of trading of rights |
Date a shareholder has the right to start trading a particular share. |
|
7 |
Date for cessation of trading of rights |
Date a shareholder has to stop trading a particular share |
|
8 |
Last date and time for acceptance and payment |
Last date and time for a registrar to acknowledge / accept the corporate action application and accompanying payment |
|
9 |
Last date and time for excess share application and payment |
Last date and time for a registrar to acknowledge / accept the excess share application and accompanying payment |
| No. | Dates in Corporate Acton Subscription at RT | Description |
|
1 |
Announcement Date |
Date a Corporate Announcement is made on Bursa Malaysia |
|
2 |
Last Submission Date |
Rakuten Trade Deadline or date for a client must act on a Corporate Action |
No. Rakuten Trade will handle the processing of corporate actions once we receive the instruction(s) and payment from you.
Rakuten Trade's Deadline is always ahead of Registar's deadline. It is a bit longer compared to direct accounts as it includes not only our processing time but also the time taken by the registrar to process your application.
|
Category |
Type |
Handling Fee |
|
Mandatory |
- Dividend - Capital Distribution - General Offer - Bonus Issue - Stock Split |
RM 0 |
|
Voluntary |
- Rights Issue - Loan Stock Conversion - Warrant Conversion - Take Over Offer |
RM 30 |
|
Mandatory with Option |
- Dividend Reinvestment Plan (DRP) |
RM 30 |
|
Others |
- Execution of Proxy (AGM/EGM) |
RM 30 (Applicable only when Courier Service is required) |
|
RM 0 for requests above 100 units shareholding and RM 20 for each proxy form for shareholding below 100 units |
||
|
Share Transfer Out Take Over Transfer Out |
RM 10.00 (per counter) |
|
|
Share Transfer in |
RM 0 |
Notes:
1. All manual request is subjected to management approval and client shall follow the timeline given for the exceptional handling. A flat handling fee of RM 20 for each request of manual subscription/handling of a corporate action.
2. Proxy request (AGM/EGM) which required Courier Service will be charged RM 30. The charges will be debited from your account during the 1st week of the following month.
3. RM 30 is applicable for any type of corporate action requiring subscription.
Yes, if you are a shareholder of the company.
To attend an AGM/EGM, please ensure the shares are sighted in your CDS account beforehand. To apply to attend, login to your dashboard >> My Account >> Form. The form must be submitted at least 10 working days before the AGM/EGM date. Updates on your request can be viewed via your dashboard as well.
Please contact us at customerservice@rakutentrade.my for more information.
Login to your dashboard >> My Account >> Form. The form must be submitted at least 10 working days before the AGM/EGM date. Updates on your request can be viewed via your dashboard as well.
Do ensure that
- You have the shares sighted in your account beforehand.
- There are still at least 10 days left to the meeting date.
- You have sufficient funds in your trading account to cover the Bursa proxy handling fee if your shareholding is less than 100 shares.
No. Please login to your dashboard via www.rakutentrade.my >> My Account >> Form.
Yes. However, for AGM/EGMs that are announced less than 10 working days before the meeting date, email submission still be accepted.
Log into your Rakuten Trade account at www.rakutentrade.my >> “My Account” >> “Forms”. Once the status is updated to “Posted” you may proceed to register your attendance with the share registrar.
Yes but ONLY under the following conditions:
- Incomplete or Over-Election: If your proxy form has an "Incomplete" or "Over-Election" status, the "Edit" button will be disabled on the 8th working day before the AGM meeting date, at 3:00 PM.
- Pending Payment: If your proxy form has a "Pending Payment" status, the "Edit" button will be disabled on the 10th working day before the AGM meeting date.
There is no minimum requirement.
In general "no".
Fees will be applied under the following conditions:
- If the shareholding is less than 100 shares, a Bursa proxy handling fee of RM20 will be charged
- If courier services are required, RM30 will be charged.
If either of the conditions are applicable, do ensure that sufficient funds are available in your account prior to submitting the proxy form request.
You must have at least RM30.00 for the Bursa proxy handling fee in your account.
Notes: A Bursa proxy handling fee of RM20.00 will be charged if your shareholding is less than 100 shares.
Am I entitled to a refund of the Bursa handling fee if my proxy form is cancelled, rejected or expired?
Yes. It will be credited into your trading account.
If the structured warrant expired in the money, advice on final settlement will be available in announcement at Bursa website. After our custodian received such payments it will take another 3-5 trading days to credit into your trading account. You may view the status at “My Account”, “Transaction History”, and “Cash” section.
It depends on the company announcement on the level of acceptances of the Offer and settlement advice in the Offer Documents. After our custodian received such payments it will take another 3-5 trading days to credit into your trading account. You may view the status at “My Account”, “Transaction History”, and “Cash” section.
The bonus share will be credited into your trading account before market opens on the listing date stated on Bursa Malaysia.
Shareholders can only utilize available cash balance in RakuMargin Account to act/subscribe for corporate action. Payment for this subscription of corporate action is subjected to the approval of Kenanga Investment Bank Berhad to ensure the margin ratio does not go below 180% (Required Maintenance Ratio)
I had accidentally acted/subscribed on the corporate action subscription/application at RakuMargin account, could I request to cancel/withdraw corporate action subscription/application?
No cancellation is allowed for RakuMargin. We shall not be responsible for any losses arising from your decision made for the corporate action subscription. We shall deem that your Corporate Action subscription is final and no claim will be entertained thereafter.
The net dividends payments will be credited into your trading account once we have received the payments from our custodian. It may take around 3-5 trading days after the payment date (excluding weekends & public holidays) for the processing.
You may view the status at “My Account”, “My Statement”. The dividends will be reflected in your transaction history screen under “Dividend”.
You may view or download your "Dividend Tax Voucher" from our web trading platform.
Go to “MY ACCOUNT”
Click on “MY STATEMENT”
Select “Dividend tax voucher” at Document Type and click the “Show” button.
Finally, select “view” or “download” statement.
