Media Statement - 17 July 2020

With regard to the media reports, published in the last 24 hours on online platform scams, the Management of Rakuten Trade Sdn Bhd (Rakuten Trade) and its Board of Directors would like to remind the public that Rakuten Trade holds a Restricted Capital Markets Services Licence issued by Securities Commission Malaysia (SC).

Held since 27 April 2017, this License allows Rakuten Trade to conduct equities trading activities and provide investment advice as a licensed broker. Rakuten Trade is also listed on the SC's Public Register of Licence Holders.

Whilst Rakuten Trade is a legitimate business operator, there were individuals and companies who have misused the name and falsely represented Rakuten Trade in various online investment scams.   The public is advised not to entertain such claims as these are fake, and Rakuten Trade has no affiliation with these unauthorised parties.

We have made reports on those individuals and companies with Polis Diraja Malaysia (PDRM) and Malaysian Communications and Multimedia Commission (MCMC) as well as placed notices on our website and social media channels.

Rakuten Trade is the country's first and only fully digital equities trading platform. All trades are directly executed by our clients using the official Rakuten Trade website, www.rakutentrade.my or via the Japanese trading app iSPEED.my.

For further information, the public can contact Rakuten Trade on 1800 88 6011 or email us at customerservice@rakutentrade.my