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Rakuten Trade
Rakuten Trade
LOGIN OPEN AN ACCOUNT
Market Information Stock Information
  • WHY RAKUTEN TRADE
    Open An Account Trading Channels Account Types Digital Services Who We Are
  • FEES & REWARDS
    Fees RT Points Brokerage Rebate Day Trade Rebate Campaigns
  • RESEARCH
    Market Reports Research Reports Investment Idea Videos Top Traded Stocks Events Telegram Channel
  • EDUCATION
    RakuCampus - MY RakuCampus - Contra RakuCampus - US RakuCampus - HK Tradeable Share List Earning Dividends Corporate Action REITS Warrant Trading Tip Sheets
  • SUPPORT
    Help Center Tip Sheets Video Tutorials Feedback Press Office Careers Whistleblowing

Video Tutorials

US Amagalmation Tutorial - Mobile Version
US Amagalmation Tutorial - Mobile Version
How to Trade Using Rakuten Trade's Contra Account
How to Trade Using Rakuten Trade's Contra Account
Use A Contra Account To Trade Stocks On Listing Day
Use A Contra Account To Trade Stocks On Listing Day
Introducing Digital AGM Applications
Introducing Digital AGM Applications
Raku-Invest Set up on Website
Raku-Invest Set up on Website
Raku-Invest set up on iSPEED
Raku-Invest set up on iSPEED
SIGN UP FOR A CASH UPFRONT ACCOUNT &ACTIVATE FOREIGN TRADING
SIGN UP FOR A CASH UPFRONT ACCOUNT &ACTIVATE FOREIGN TRADING
Refer A Friend To Get RM50 Brokerage Rebate
Refer A Friend To Get RM50 Brokerage Rebate
How to Enable Foreign Market Service
How to Enable Foreign Market Service
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Rakuten Trade
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CUSTOMER SUPPORT
Reach out to us via phone, email or chat
during local trading hours (Mon-Fri, 8am-
5pm).

Foreign market support is available via
email during US trading hours.
Hotline
  • +603 2110 7110
Email
  • customerservice@rakutentrade.my
 
  • Rakuten Securities
  • Rakuten Securities Hong Kong
  • Rakuten Securities Bullion
 
OTHERS
PDPA Terms & Conditions
Rakuten Trade Sdn. Bhd. [199301011963 (266701-P)]. All rights reserved
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Hot Update: Still the Lowest Brokerage Rates in Town!

We’re keeping it simple and affordable: RM1 for trades up to RM100, RM2.88 for trades between RM100.01–RM9,999.99, 0.1% for trades between RM10k–RM99,999.99, and RM100 flat for trades above RM100k. We are the lowest compared to local brokers’ non-promotional rates for Trading Values between RM100–RM9,999.99 (MY, US & HK in MYR) and USD1–USD990 (US in USD). 

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Quick Guide & Common Challenges for Password Reset

Dear Valued Clients,

Following our recent mandatory password reset initiative, here are quick tips to address common challenges faced during the password reset process:

Most Frequent Issues:
1. Phone Number Format Issue:
• Registered number may have an additional “0” at the beginning. Try using the format “+6001X XXX XXXX”.
• Registered number may have double country codes like "+60+60". The system does not allow direct entry of this format. Please copy and paste “+60+60 01X XXX XXXX” or “+60+60 1X XXX XXXX” into the phone number field.

2. Phone Number Changes:
• If you have changed your phone number from the original one registered with Rakuten Trade, please immediately contact our customer service team to update your details and assist you through the reset process.

3. Temporary Password Email (PDF) Access:
• Your temporary password email contains a PDF that is password-protected.
• The PDF password is the first letter of your registered name in CAPITAL, followed by the last 6 digits of your IC number (e.g., Name: Ali, IC: XXXXXX-12-3456, PDF Password: A123456).

4. Name Verification:
Ensure that you key in your NAME (as per your NRIC or Passport) during the reset process, NOT your Rakuten Trade User ID.

For detailed instructions, please refer to our step-by-step guide here.

*If you have successfully changed your password, please ignore this message.

Thank you for your cooperation and vigilance in helping us maintain your account security.